PRIVACY Policy
Last Updated: 15 November 2025
Army Ant Gear (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information necessary to operate our online store, fulfill orders, and improve your shopping experience.
Information You Provide
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Contact information: name, email address, phone number
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Shipping & billing information: address, postal code, country
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Account details: login information (if you create an account)
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Order information: products purchased, order history
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Support queries: any messages or details submitted through email
Payment Information
Payments are processed securely through third-party providers.
We do not store or have access to your full payment card details.
Automatically Collected Information
When you browse our site, we may automatically collect:
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IP address
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Device information
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Browser type
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Approximate location (country/region)
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Pages viewed and time spent
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Referring website links
This is collected using cookies and similar technologies. See our Cookie Policy for details.
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Provide order updates and customer support
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Improve website functionality and user experience
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Personalize content (e.g., currency display)
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Prevent fraud and maintain secure operations
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Comply with legal obligations and tax requirements
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Send marketing communications (only if you opt-in)
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We only share personal information with trusted third parties when necessary for business operations, including:
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Payment processors
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Shipping and logistics partners (for USA and international delivery)
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Email service providers (for order confirmations and updates)
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Analytics providers
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Website hosting and security partners
These providers are required to safeguard your data and use it only for the specific services they provide.
4. International Transfers
As we operate from South Africa and ship globally, some personal information may be transferred and processed in other countries.
We ensure that all partners handling your data follow appropriate data protection standards.
5. Data Retention
We retain your information only for as long as necessary to:
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Fulfill your orders
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Provide customer service
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Meet legal, tax, and audit requirements
You may request deletion of your account or personal data at any time (see Section 8).
6. Security Measures
We implement a range of technical and administrative security measures, including:
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Encrypted website (HTTPS)
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Secure payment gateways
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Restricted data access
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Regular system monitoring
While we take every reasonable step to protect your data, no system is completely secure. Users are encouraged to maintain strong passwords and protect their devices.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
8. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold
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Request corrections to inaccurate information
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Request deletion of your data
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Opt-out of marketing communications
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Request restrictions on processing
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Request a copy of your data
To exercise any rights, contact us at:
9. Marketing Communications
You will only receive newsletters or promotional content if you explicitly opt-in.
You may unsubscribe at any time by clicking the link in any email or contacting us directly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For questions or privacy-related requests, please contact:
